New Zealand Diploma in Information Technology Technical Support
Get hands-on experience and learn the basics to be an IT support superstar. Gain an in-depth understanding of PC essentials by rebuilding a computer, learning about hard drive recovery and network management. You will be ready for employment with the communication skills to manage and operate a helpdesk.
What you will learn
Learn how to manage and operate a help desk
Select, install and configure hardware
Understand key networking components
Recover data from hard drives and provide storage solutions
Troubleshoot and resolve common systems issues
Enhance web interface design
Develop simple software applications
Gain customer service and communication skills
Create your own digital game
Understand the key concepts of database administration
Campus Information
Petone
Intakes
- Feb
- July
Application Processing Time in Days: 30
Minimum English Language Requirements
| English Level Description | IELTS (1.0 -9.0) | TOEFL IBT (0-120) | TOEFL CBT (0-300) | PTE (10-90) | |
|---|---|---|---|---|---|
| Expert | 9 | 120 | 297-300 | 86-90 | |
| Very Good | 8.5 | 115-119 | 280-293 | 83-86 | |
| Very Good | 8 | 110-114 | 270-280 | 79-83 | |
| Good | 7.5 | 102-109 | 253-267 | 73-79 | |
| Good | 7 | 94-101 | 240-253 | 65-73 | |
| Competent | 6.5 | 79-93 | 213-233 | 58-65 | |
| Competent | 6 | 60-78 | 170-210 | 50-58 | |
| Modest | 5.5 | 46-59 | 133-210 | 43-50 | |
| Modest | 5 | 35-45 | 107-133 | 36-43 | |
| Limited | 4 | 32-34 | 97-103 | 30-36 | |
| Extremely Limited | < 4 | < 31 | < 93 | < 30 |
Job Opportunity Potential
Whitireia and WelTec encourages our students to succeed and capture career opportunities. We can help you identify career and employment options that meet your interests and values. Visit our helpdesks on campus to book an appointment to discuss your CV, cover letter, and preparation for interviews. These services are available to potential students, current students and graduates.
We can help you with:
- CV support
- Career direction and planning
- Job searching strategies
- Cover letters
- Interview preparation.
PSW Opportunity
- During study, all students on a student visa can work up to 20 hours per week during semester and full time during vacations.
- After completing Level 7 Bachelor’s Degree or Higher Qualification, a student will get a three years open post-study work visa.
- After completing Level 8 Post Graduate courses of 1 year, students get 1 year PSW.
Admission Requirement / Eligibility Criteria
India
Higher Secondary Certificate with passes of 60% aggregate
Under 20 years
NCEA Level 2 or equivalent qualification/work experience.
Over 20 years
If you’re 20 years or over, you may qualify for special admission on this programme. Contact us if you don’t meet the Under 20 entry criteria.
International students
Minimum IELTS (academic) score of 5.5 with no band score lower than 5.0, or equivalent
- Course Type: Full Time
- Course Level: Under Graduate Diploma or Certificate
- Duration: 01 Year
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Total Tuition Fee:
26000 NZD
Average Cost of Living: 20000 NZD /year
Application Fee: N/A
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