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Certificate in Community Support Worker

The Community Support Worker program is an eight-month certificate designed to develop fundamental knowledge, skills, and attitudes in students to work with marginalized communities and individuals. Graduates are expected to work at the front line of human-service delivery settings.

What to expect from the program
The following are some of the agencies and organizations that provide these services:

street work organizations
group homes
emergency shelters
settlement agencies
cultural organizations
child and family service agencies
Indigenous service agencies
cultural societies
personal and in-home supports for persons with disabilities
services that support older adults

Intakes

Application Processing Time in Days: 30

Minimum English Language Requirements

English Level Description	IELTS (1.0 -9.0)	TOEFL IBT (0-120)	TOEFL CBT (0-300)	PTE (10-90)
Expert	9	120	297-300	86-90
Very Good	8.5	115-119	280-293	83-86
Very Good	8	110-114	270-280	79-83
Good	7.5	102-109	253-267	73-79
Good	7	94-101	240-253	65-73
Competent	6.5	79-93	213-233	58-65
Competent	6	60-78	170-210	50-58
Modest	5.5	46-59	133-210	43-50
Modest	5	35-45	107-133	36-43
Limited	4	32-34	97-103	30-36
Extremely Limited	< 4	< 31	< 93	< 30

Job Opportunity Potential

Career opportunities
Graduates of this program can explore career opportunities in front-line human service-delivery settings, such as:

Indigenous child and family service agencies
Street work organizations
Group homes and emergency shelters
Immigrant settlement agencies
Ethno-specific community service organizations
Organizations that provide personal/in-home supports to people living with disabilities and older adults.
For more information on related careers see:
ALIS OCCinfo occupational profiles
ALIS WAGEinfo salary info

PSW Opportunity

Eligibility for Post-Graduation Work Permit (PGWP):
Graduated from a designated learning institution (DLI) in Canada.
Desire to stay in Canada temporarily for work.

Important Note:
Graduating from a DLI doesn't automatically qualify you for a PGWP.

Validity of PGWP:
Depends on the length of the study program or the expiry date of your passport, whichever comes first.

Duration of PGWP Based on Study Program Length:
Less than 8 months (or 900 hours for Quebec credentials): Not eligible for PGWP.
At least 8 months (or 900 hours for Quebec credentials), but less than 2 years: PGWP may be granted for the same length as the study program (e.g., a 9-month program results in a 9-month PGWP).
2 years or more: PGWP may be valid for 3 years.

Completion of Multiple Programs:
PGWP may combine the lengths of each program if:
Each program is PGWP eligible.
Each program is at least 8 months (or 900 hours for Quebec credentials) in length.

Important Restriction:
You cannot obtain a PGWP if you already had one after completing an earlier program of study.

Admission Requirement / Eligibility Criteria

English language proficiency requirements
If English is your second language, you must provide proof of English language proficiency before admission. These results must be no more than two years old when you start your program.

Test scores we accept:

IELTS Academic: 6; no section score below 5.5
TOEFL iBT: 71
Cambridge English Language Assessment: 170-179
CAEL: 60
PTE Academic: 54
Duolingo: 105
minimum of 80% in ESLS 7000 or ESLS 7100 (or ESLG 2101), and 80% in ESLW 7000 or ESLW 7100 (or ESLG 2103)

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NorQuest College

Edmonton, Alberta, Canada