Massage Schools of Queensland

Fees Non Refundable at Any Case Unless Mentioned
Enrolment fee and Material fee of $400.00
Students can apply for the refund of OSHC to OSHC provider directly.
The deposit after issued CoE (Confirmation of Enrolment)
Full Tuition Fee Refund:
Massage Schools of Queensland agrees to refund all prepaid course fees including enrolment fee, material fee and the deposit within four weeks where Massage Schools of Queensland cancels the course or the commencement of the course is postponed, and alternative courses do not suit the applicant.
Massage Schools of Queensland agrees to refund all unused portion of prepaid course fees within four weeks where Massage Schools of Queensland terminates the course before it is complete for whatever reason. Alternatively a place on an alternative course with another provider may be offered at no extra cost to the student. The student has the right to choose a partial refund or a place at another institution
Massage Schools of Queensland agrees to a full refund including the deposit within four weeks where the student produces evidence where the application made by the student for a visa was rejected by the Australian Government, the Department of Home Affairs (DHA).
Massage Schools of Queensland agrees to a full refund including the deposit within four weeks where MSQ has withdrawn its offer to applicant where it was found that false or misleading or incorrect or incomplete information has been provided on application (this is prior to course commencement (*1))
Prior to course commencement (*1), Massage Schools of Queensland agrees to a full refund including the deposit where the student must not have commenced the course due to Compassionate or Compelling Circumstances (*3). This request for refund will be reviewed and considered by the head of school. It is the head of school’s discretion whether to be approved this request.
Part Tuition Fee Refund:
For written cancellation received 50 days prior to commencement of a course (*2), a refund will be provided of tuition fees paid less a 20% administrative fee will be made.
If the student provides written notice of intention to withdraw less than 50 days but more than 20 days prior to commencement of course date (*2), a refund will be provided of tuition fees paid less a 50% administrative fee
After course commencement (*2), where the Compassionate or Compelling Circumstances (*3) prevent the student continuing the enrolled course, the fee that has been paid for study periods not commenced will be refunded less a 20% administrative fee. Student must provide the evidence to MSQ. This request for refund will be reviewed and considered by the Head of Schools, it is the Head of School’s discretion whether to be approved this request.
No Refund:
For cancellation less than 20 days prior to commencement of a course (*2), fees paid are non-refundable.
For cancellation after commencement of a course (*2), fees paid are non-refundable.
Where the student’s enrolment is terminated due to non-attendance, non-progression, non-payment of fees and/or non-compliance with the school’s code of conduct, course fees paid are not refundable.
If a student applies for RPL and the application is unsuccessful, there will be no refund.
*1. Commencement of a course date in this case means the date of FIRST ORIGINAL COURSE START DATE, not after deferral and suspension.

*2. For packaged program such as, Double Diploma and Certificate IV & Diploma program, commencement of a course means THE COMMENCEMENT of THE FIRST COURSE.

*3. Compassionate or Compelling Circumstances mean, for example, the following situations;
• Serious illness or injury, where a medical certificate states that the overseas student was unable to start the course
• Bereavement of close family members such as parent, a sibling, a spouse or their child (where possible a death certificate should be provided)
• Major political upheaval or natural disaster in the home country requiring emergency travel and this has impacted on the overseas student’s study (where possible an evidence should be provided); or
o A traumatic experience, which could include:
o Involvement in, or witnessing of a serious accident; or
o Witnessing or being the victim of a serious crime, and this has impacted on the overseas student (these cases should be supported by police or psychologists’ reports)

How to apply for refund
The ”Application for Refund” form and “Application for Withdrawal & Request for Release” form must be completed in full, signed and dated by student and returned to Head of School. Refunds are only paid in Australian dollars. Requests for refunds from OSHC must be made to OSHC provider. Refunds will be paid directly to the person who enters into the contract with MSQ about the student, unless the person gives a written direction to MSQ to pay the refund to someone else.

Massage students come from a variety of professional backgrounds and personal experiences, yet forge very strong bonds as they harmoniously work together to achieve their study commitments. Students are encouraged to practice their massage skills on a variety of different classmates to become familiar with different body types, and to gain a deeper understanding of individual client needs.

As the longest established massage school in SE Qld (30+ years), we pride ourselves on empowering people to change their lives, to change the lives of others. Heavily focused on diversity, embracing a culture of oneness with both local and international students alike. Course delivery on campus, face to face training, student support for instilled confidence, plus the unrivalled location and lifestyle of Burleigh Heads on the beautiful Gold Coast of Australia.